Privacy policy

Last updated: January 27, 2026


PRIVACY POLICY


TtCAD operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), for the purpose of providing customers with access to our products and related services. The Services are operated on the Shopify platform.
This Privacy Policy describes how TtCAD (“we”, “us”, “our”) collects, uses, processes, and discloses personal data when you visit, use, or place an order through the Services, as well as during any other interaction with us.
In the event of any conflict between the Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal data.
By using the Services, you confirm that you have reviewed this Privacy Policy, understand its contents, and agree to the terms set out herein.

TtCAD acts as the data controller with respect to personal information collected through the Services, except where processing is carried out by third-party service providers (including Shopify) acting as independent controllers or data processors in accordance with their own policies.


What Personal Data We Collect

“Personal data” means information that directly or indirectly identifies a natural person. Anonymized or de-identified data that cannot be used to identify an individual is not considered personal data.
Depending on the nature of your interaction with the Services, we may collect and process the following categories of personal data:

  • Contact details: name, billing address, shipping address, email address, phone number
  • Payment and financial information: payment method, transaction data, and payment confirmations. All payment details, including card numbers and other financial data, are processed exclusively by third-party payment providers. TtCAD does not receive, store, process, or have access to full payment details in any form.
  • Account data: login credentials, settings, preferences
  • Order and transaction information: products viewed, added to cart, purchased, returned, or cancelled
  • Communications with us: messages, customer support requests, correspondence
  • Device technical information: IP address, browser type, device identifiers, network data
  • Usage data: interactions with the Services, navigation data, timestamps


Sources of Personal Data

We may obtain personal data from the following sources:

  • Directly from you when placing an order, creating an account, or contacting us
  • Automatically through your use of the Services, including via cookies and similar technologies
  • From service providers processing data on our behalf
  • From partners and third parties, in accordance with applicable law


How We Use Personal Data

Personal data may be used for the following purposes:

Provision and Operation of the Services

  • processing orders and payments
  • manufacturing, packing, and delivering orders
  • managing user accounts and preferences
  • handling returns, exchanges, and inquiries

Improvement and Personalization of the Services

  • optimizing website performance
  • personalizing content and recommendations

Marketing and Advertising

  • sending promotional communications where legally permitted
  • displaying advertising materials on third-party platforms

The use of data for marketing and advertising purposes is carried out only to the extent permitted by applicable law and may depend on your location and consent settings.

Security and Fraud Prevention

  • detecting and preventing unlawful or unauthorized activity
  • protecting the Services and users

Legal and Regulatory Purposes

  • compliance with applicable laws
  • enforcement of the Terms of Service and other policies
  • responding to lawful requests from government authorities


Disclosure of Personal Data

We may disclose personal data in the following cases:

  • To Shopify and service providers, including payment processors, logistics companies, IT providers, and customer support services
  • To marketing and advertising partners, in accordance with their privacy policies
  • At your request or with your consent
  • To affiliated entities, where applicable
  • In connection with legal obligations or corporate transactions

To authorized contractors and freelancers engaged by TtCAD to perform operational, technical, marketing, and customer-related tasks, subject to strict confidentiality obligations, access limitations, and use of data solely within the scope of assigned tasks.

Access to personal data is granted only to the extent necessary to perform specific functions and solely to persons bound by contractual confidentiality obligations.


Relationship with Shopify

The Services are hosted on the Shopify platform, which collects and processes personal data to operate the platform. Data may be transferred to Shopify and third parties, including those located outside your country of residence.
Certain Shopify features use data obtained through interactions with our store and other merchants. In such cases, Shopify independently determines the purposes of data processing. Additional information is available in Shopify’s Privacy Policy and through the Shopify Privacy portal.


Cookies and Similar Technologies

We use cookies and similar technologies to operate, analyze, and improve the Services, as well as for marketing purposes. Cookie management is available through browser settings.
Depending on jurisdiction, users may be provided with the ability to manage consent for cookies and similar technologies through the website interface or browser settings.


Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy policies, security, or content of such resources.


Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal data of individuals who have not reached the age of majority in their jurisdiction. If such data is identified, it will be deleted upon request.


Data Security and Retention

We apply reasonable technical and organizational measures to protect personal data. However, absolute security cannot be guaranteed.
Personal data is retained only for as long as necessary to achieve the purposes set out in this Policy or as required by law.


Your Rights

Depending on your jurisdiction, you may have the right to:

  • request access to personal data
  • request correction or deletion of data
  • restrict or object to processing
  • obtain a copy of your data
  • withdraw consent

Requests should be sent using the contact details below. Identity verification may be required.
The exercise of these rights is subject to and carried out in accordance with applicable law and may be limited where permitted by law (for example, to comply with legal obligations or protect the rights of others).


International Data Transfers

Your data may be processed outside your country of residence. Where required, recognized data protection mechanisms are applied.
Data transfers through Shopify’s infrastructure are carried out in accordance with the data protection mechanisms used by Shopify, including standard contractual clauses and other recognized legal instruments.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version is always published on the website with the applicable update date.


Contact

For matters related to the exercise of data subject rights, requests for access, correction, or deletion of information, or questions regarding privacy and data processing, you may contact us at:

Email: ttcad.contact@gmail.com
TtCAD
Winnipeg, MB, Canada